Warranty Policies

MISSION STATEMENT :  To supply the highest quality service with the maximum convenience to our customers at the most affordable price.

Service Guarantee

1)  All repairs are done by qualified and certified technicians.

2)  All of our repairs are guaranteed.

3)  Our trucks are equipped with parts to complete the maximum number of repairs in the customers home.

4)  Items that for any reason cannot be done in the customers home are picked up , repaired, and returned at no additional cost to the customer

5)  Inquire about our free estimates, service calls, pick-up  and deliveries..

6 )  No need to bring your items in for service; just call and we come to you daily 8am to 8pm.

7)  Most service calls are done the same day or within 24hours, when customers are available.

8)  We repair, hook-up, wire, mount and install TV and audio-video equipment.

Satellite Warranty

  • All products are shipped within 48 hours of activation and proof of payment via UPS, FEDEX, or US postal service, please allow 5-10 days for delivery.
  • All products are warrantied for 3 months from date of order Customers may extend product warranty to 12 months for an additional $20.00/US
  • All warranty problems should be faxed , emailed, or phoned to our office within 7 days of equipment failure.
  • All warranty replacements will be shipped out to customers within 48 hours of receipt of defective units (subject to inspection).
  • Any item damaged by fire, water, lightning , misuse, or act of God is not covered.
  • Failure of items due to normal usage and conditions are covered.
  • All new products, sold by American Satellite Systems, come with a one year warranty. Further extended warranties are available, please inquire.

All refurbished products come with 3 months warranty, extended warranty is available call our help desk to inquire. All items repaired by us, carry a 3 month warranty on labor, and 1 year warranty on parts used to affect the repairs.

Contract Services Offered

  • Available for Business or Residential Contracts
  • Home Theatres Installation and Repair
  • All major brands TV and consumer electronics repair and installation
  • Satellite Systems, Programming and Activation
  • Satellite installation, repair and set up (referarrals)
  • Specializing in cable, telephone, video survelliance and home electronic systems

Please call us for more information (888)211-7175